Terms & Conditions

These Terms & Conditions govern your use of the Kalakrati Imaginations website and purchases made through it. By accessing the site or placing an order, you agree to these terms and our Privacy Policy.

We strive to display accurate descriptions, images, and prices. Minor variations in colour or finish may occur with handmade or natural materials. If an item is unavailable after you order, we will notify you and offer a refund or alternative where possible.

Prices are listed in Indian Rupees unless stated otherwise. Taxes and shipping are shown at checkout before payment. We accept payment methods shown at checkout (e.g. cards, UPI, and other options as enabled). You authorise us and our payment partners to charge your selected method for the total order amount.

Order confirmation email acknowledges receipt of your order; acceptance occurs when we dispatch the goods or confirm fulfilment, except where we cancel due to error, fraud suspicion, or stock issues.

Risk of loss passes to you upon delivery to the address provided, as evidenced by carrier records. See our Shipping Policy for timelines and responsibilities.

Returns and replacements are governed by our Return Policy. Nothing in these terms limits statutory rights that cannot be waived under applicable law.

All content on this site — including text, graphics, logos, and photographs — is owned by or licensed to Kalakrati Imaginations. You may not copy, scrape, or reuse it for commercial purposes without written permission.

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from use of the site or products. Our total liability for any claim relating to an order is limited to the amount you paid for that order.

These terms are governed by the laws of India. Courts at a competent jurisdiction in India shall have exclusive jurisdiction, subject to mandatory consumer protections where applicable.

For questions about these terms, use the contact options on our Contact page.