Processing
Orders are typically packed within 1–2 business days after payment confirmation. During peak seasons or sales, processing may take a little longer — we will communicate delays where we can.
Delivery partners and tracking
We ship with trusted courier partners. Once dispatched, you will receive tracking details by email or SMS when available. Delivery timelines are estimates and may vary by pincode, weather, or carrier operations.
Rates and free delivery
Shipping cost is calculated at checkout based on your delivery pincode and cart value. Promotions such as free delivery above a minimum spend may apply from time to time — the threshold and eligibility are always shown on the cart and checkout pages before you pay.
Delivery attempts and address
Please ensure the address and phone number are accurate. Failed delivery attempts, refusal at door, or incorrect addresses may incur re-shipment charges or cancellation as per carrier rules.
Delays and force majeure
We are not liable for delays caused by carriers, customs (if applicable), natural events, strikes, or other circumstances outside our reasonable control. We will work with you where possible to resolve delivery issues.